Bethany, I'm sure this is getting pettry OLD for you. Trust me, HH using my money is getting OLD for me too!I placed an order, AND PAID FOR THAT ORDER THROUGH PAYPAL, on JULY 5, 2009. I received an email giving me the Order No.7932720. No more communication.On August 25, another email was sent (to the new email address. A promise of a response within 24-48 hours is a farce. I know you received the order or I wouldn't have an order number.I really love your product but your business acumen stinks!May I please have my order or return my money!